Question 1

What is Direct Primary Care (DPC)?

Accepted Answer

Direct Primary Care is a membership-based model that removes insurance billing from routine primary care. Members pay a predictable monthly fee in exchange for comprehensive primary care, longer appointments, improved access, and direct communication with their provider.

Question 2

What does my membership include?

Accepted Answer

Membership typically includes annual wellness visits, sick visits, chronic disease management, preventive care, telemedicine, direct provider messaging, care coordination and referrals, same- or next-day appointments when clinically appropriate, annual lab panel, and PAP smears. Additional services such as labs, imaging, medications, and certain procedures are offered at transparent cash prices.

Question 3

Is this health insurance?

Accepted Answer

No. Thryve provides comprehensive primary care, but does not replace catastrophic insurance, hospitalization coverage, or specialty care coverage.

Question 4

Do you accept insurance?

Accepted Answer

No. We do not bill insurance for any services. This allows us to focus on care instead of billing codes, prior authorizations, and insurance constraints.

Question 5

Can I use my HSA?

Accepted Answer

Yes! You can pay for your Thryve Family Care membership directly from your Health Savings Account (HSA). Simply use your HSA debit card when signing up or paying your monthly fees — your membership is a qualified medical expense. This means you can use tax-free dollars to cover your entire membership cost.

Question 6

Can I cancel my membership?

Accepted Answer

Yes. Membership is month-to-month and can be canceled at any time with 30 days' notice by filling out our cancellation form. There are no long-term contracts or penalties.

Direct Primary Care FAQs

Common Questions

About Direct Primary Care

What is Direct Primary Care (DPC)?

Is this health insurance?

Who is DPC ideal for?

Membership & Services

What does my membership include?

What ages do you see?

Do you see children for sick visits, well checks, and sports physicals?

Do you provide pediatric or adult vaccines?

Do you see patients with chronic health conditions?

Can I cancel my membership?

Insurance & Payment

Do you accept insurance?

Can I have health insurance and still be a member?

Can I use my HSA?

What if I need emergency care or hospitalization?

Do you offer any type of catastrophic or emergency plan?

Appointments & Access

Do you offer telemedicine?

Can I schedule same-day or next-day appointments?

Do I get direct access to my provider?

Prescriptions & Additional Care

How do prescriptions work?

What if I need labs, imaging, or specialty care?

Do you work with specialists?

Eligibility & Requirements

I live in another state or I'm moving soon. Can I still be a member?

Can I be a member if I have Medicaid or Medicare?

About Thryve Family Care

How many providers do you have?

How many locations do you have?

Still Have Questions?

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